Privacy Policy

At Galaxy Emart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or purchasing products from us.

By using www.galaxyemart.com, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information when you use our website or place an order:

• Full Name

• Mobile Number

• Email Address

• Delivery Address

• Billing Information

• Order History

• Payment Information (processed securely through authorized payment providers)

• IP Address

• Browser and Device Information

• Cookies and Website Usage Data

How We Use Your Information

Your information may be used to:

• Process and deliver your orders

• Verify your identity and order details

• Provide customer support

• Send order confirmations and delivery updates

• Process warranty and service requests

• Improve our products and website experience

• Respond to inquiries and complaints

• Inform you about promotions, offers, or new products (only where permitted)

Information Sharing

Galaxy Emart values your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted partners when necessary, including:

• Delivery and courier partners

• Payment gateway providers

• Authorized service centers

• Manufacturers for warranty claims

• Government authorities when required by law

All partners are expected to protect your information appropriately.

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Although we strive to use secure systems, no method of internet transmission or electronic storage is completely secure.

Cookies

Our website may use cookies to:

• Improve website performance

• Remember your preferences

• Analyze website traffic

• Enhance your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

Payment Security

Online payments are processed through secure and trusted payment gateway providers.

Galaxy Emart does not store your complete debit card, credit card, or banking credentials on its servers.

Third-Party Links

Our website may contain links to third-party websites.

Galaxy Emart is not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Your Rights

You may contact us to:

• Access your personal information

• Correct inaccurate information

• Update your account details

• Request deletion of your information where legally applicable

• Ask questions regarding how your information is used

Children's Privacy

Galaxy Emart does not knowingly collect personal information from children without appropriate parental or guardian consent.

Policy Updates

Galaxy Emart reserves the right to modify this Privacy Policy at any time. Updates will be published on this page and become effective immediately upon posting.

We encourage customers to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Galaxy Emart

Address:
Galaxy Electronics
48/A National Stadium Market
Gulistan, Dhaka-1000, Bangladesh

Phone: +8801975644623

Email: galaxyelectronics1975@gmail.com

Website: www.galaxyemart.com